Hi everyone,
I'm having a very bad issue with my Nexus 5.
Last week, my mobile network stopped working, always displaying "No service".
The sim card was still recognized, since I had to enter my pin code after each reboot.
So I tried to put my sim card in a friend's phone, and it worked perfectly on his.
Next, I called Google tech support to get some information and they simply sent me another Nexus 5 to solve the issue.
The thing is, I'm having the same issue with the new phone, but it's even worse.
The sim card is not recognized at first when I reboot the phone.
After I put it out and in once, it asks me for my pin code. And then, I get the "No service" again.
If I try to make a call it says : "Turn off airplane mode to make a call" (see attached screenshot). I tried to turn it on and off, nothing works.
I must precise that the network worked as a charm with the new phone for 3 days and then nothing.
I tried several sim cards from different service providers, and I get the exact same issue every time. and boot in safe mode but i get the no service again
Here is my configuration :
Android 6.0.1
Security patch level : 1 january. 2016
Baseband version : M8974A-2.0.50.2.28
Build number number : MMB29S
Is anyone having this issue ?
Thanks.
I'm having a very bad issue with my Nexus 5.
Last week, my mobile network stopped working, always displaying "No service".
The sim card was still recognized, since I had to enter my pin code after each reboot.
So I tried to put my sim card in a friend's phone, and it worked perfectly on his.
Next, I called Google tech support to get some information and they simply sent me another Nexus 5 to solve the issue.
The thing is, I'm having the same issue with the new phone, but it's even worse.
The sim card is not recognized at first when I reboot the phone.
After I put it out and in once, it asks me for my pin code. And then, I get the "No service" again.
If I try to make a call it says : "Turn off airplane mode to make a call" (see attached screenshot). I tried to turn it on and off, nothing works.
I must precise that the network worked as a charm with the new phone for 3 days and then nothing.
I tried several sim cards from different service providers, and I get the exact same issue every time. and boot in safe mode but i get the no service again
Here is my configuration :
Android 6.0.1
Security patch level : 1 january. 2016
Baseband version : M8974A-2.0.50.2.28
Build number number : MMB29S
Is anyone having this issue ?
Thanks.
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